OSP314: Outlook 2010 and Exchange 2010 Better Together

This was a great session which covered the tight integration between Outlook 2010 and Exchange 2010. In order to take advantage of many of the new features in the 2010 releases, you need both Outlook 2010 and Exchange 2010. “Better together” features include:

– Ignore a conversation – Deletes all existing and future emails part of a particular conversation. Server side support, so even OWA and mobile users don’t see the messages.

– Conversation cleanup – Applies to a message or folder. Deletes all emails in a conversation with duplicate data. Preserves the last message which contains all previous body content. Does not touch emails with attachments or flags.

– Conversation View – Searches all folders and organizes messages in a conversational view. No more hunting aroundn different folders for all the messages in a particular thread.

– You can “reply with a meeting” to a message. Automatically puts body of email in the meeting request and adds everyone on the message to the meeting. Much faster way to schedule meetings in response to a message to multiple recipients.

– Quick steps – One click macros that users can configure to do lots of tasks like move and flag messages, forward to a boss. Highly customizable and one-click access from the ribbon.

– “Move conversation” Moves all current and future emails from a conversation to a folder.

– Suggested contacts – Automatically places email addresses for people not in the GAL or your personal contacts into a special contacts folder. Never lose an email address again, even if you delete emails.

– “Today Bar” now shows all day events.

– Tight integration with OCS and shows OCS contact cards in Outlook. Pulls up information such as phone number, title, office, address, etc.

– Meeting request emails have an embedded calendar preview of your calendar in the body of the message so you can quickly decide if you can accept or not. Don’t need to manually flip to your calendar and look at your schedule.

– Reading Mode – One click access that minimizes the ribbon, all toolbars, and preview windows to maximize the message reading pane. One click reverts back to previous view preserving the layout. Very good for reading messages that don’t properly format in a small window, or have large tables/graphics.

– Social media connector – Connects Outlook to services such as SharePoint, LinkedIn, MySpace and Facebook to pull in pictures, previous emails, contact updates, and other data. Extensible to other data sources. Centralized admin control and limit the content, sources, and other features.

– Mail tips – Displays tips when sending a message, such as warning of external contacts, out of office status, can show distribution list information such as the purpose of the DL, notify you if a person’s mailbox is over quota, dynamically expands DLs (and nested DLs) to count and warn of high recipient count.

– Allows you to open multiple Exchange mailboxes at the same time. No more flipping between Outlook Profiles. Supports up to 10 concurrent Exchange mailboxes.

– 25 to 35 percent faster performance.

– Offline mailbox support in excess of 20GB.

– Supports automatic IRM message protection using MS RMS and Exchange 2010 transport rules.

– Outlook 2010 supports voicemail preview and text to speech transcript in conjunction with OCS. Also, if you click on a word in the text transcript, it will play the sound bite associated with that word, incase the text to speech engine couldn’t correctly understand the word. No need to listen to the entire message to hear a snippet.

– Outlook/Exchange 2010 can automatically tag certain emails via transport rules to set retention policies on mail, or to add IRM (via RMS) protection to messages. Rules can be based on a wide variety of message properties such as key words, recipients, groups, etc. Very powerful feature.

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