HP printer and Windows logon delay? Solved!

Last weekend I reloaded my new PC with Windows 7 x64 RTM on my new OCZ Vertex 120GB SSD. After being thoroughly impressed with the boot time of Windows, I noticed once I logged in there was a 45 – 60 second delay of items in my startup folder. In addition, I could not launch problems or do much except move the mouse. What the heck?

Well, after a little investigation I found the problem. I have a HP OfficeJet Pro L7580, and installed the Vista x64 drivers. During my troubleshooting I found the following entry in my Application log:

Fault bucket , type 0
Event Name: ServiceHang
Response: Not available
Cab Id: 0
Problem signature:
P1: hpqddsvc
P2: hpqddsvc.dll

A little more investigation and Googling turned me on to the “HP CUE DeviceDiscovery Service”. Apparently it was hanging during my logon session and causing Windows to freeze. The service was set to “Automatic”. By simply changing the service to “Automatic (Delayed Start)” I no longer experience the long logon delays and I can start working within a couple of seconds of seeing my desktop.

Hopefully HP will release new drivers which fix this hanging problem. The problem appears to happen on Vista as well, since a little Googling came up with users complaining of the same problem.

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